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How pk398 Handles Your Personal Information

This policy explains exactly what data pk398 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our platform — and how we protect it.

Account data protectionJazzCash & Easypaisa payment privacyCookie transparencyYour right to access your dataContact path for data requests
pk398 How pk398 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use a layered approach to keep your information secure — from the moment you log in to the moment a withdrawal clears back to your Easypaisa or Raast wallet. Here is what that looks like in practice across the four areas that matter most to your privacy.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Payment Data Security

Payment details processed through JazzCash, Easypaisa or Raast pass through encrypted channels. We never store wallet PINs or full card numbers on our servers.

Account Access Controls

Your account is protected by a password plus an OTP sent to your registered mobile number each time you log in from a new device or location.

Data Retention and Deletion

We hold your account data while your account is open. After closure, we retain records only for as long as required by applicable law in the region where you access our platform.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. Send your request with your registered mobile number or email so we can locate your account and respond promptly.

Email Support Send your data request or privacy question to our support email. Include your registered account email or mobile number so we can find your record quickly.
Live Chat Open the chat widget from your account dashboard. Our team handles data queries the same way they handle account issues — directly, without redirecting you elsewhere.
Account Help Centre Log into your pk398 account and head to the Help section. You can submit a privacy request from there, and we will follow up on the registered contact you have on file.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often from people checking their account privacy or understanding how their data is used on pk398.

We collect your name, email, mobile number and the payment method you register — JazzCash, Easypaisa or Raast. We also record session and device data for account security purposes.

Only with payment processors, fraud detection partners, and where the law of your region requires it. We do not sell your information to advertisers or unrelated third parties.

Contact support via email or live chat with your registered mobile number or email address. We will locate your account and send you a copy of your stored personal data.

Yes. Submit a deletion request through support. We will close your account and remove personal data, except where retention is required under applicable law in your region.

Payment transactions pass through encrypted channels and we do not store your wallet PIN or account password on our servers. Only transaction references are logged for verification.

We use session cookies for login continuity and analytics cookies to monitor platform performance. You can adjust or block cookies through your browser settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.